- Privacy Policy
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Privacy Policy
If you register online to receive information relating to upcoming products, special events or promotions, your personal information will be processed by Stella McCartney Limited, or its third party processors appointed from time to time. Stella McCartney Limited (“Stella McCartney” or “We”) is a registered data controller under the Data Protection Act 1998. We never make your personal details available to third parties unless otherwise stated in this Privacy Policy.
When you register online at www.stellamccartney.com, use our online store, or fill in a customer information card when visiting a Stella McCartney store, you give us your consent to process and use such submitted personal data in accordance with the terms of this Privacy Policy.
If you purchase goods from our online store, the information required for your purchase will be processed by G Commerce Europe S.p.A. and/or its third party payment processors appointed from time to time. G Commerce Europe S.p.A. is an affiliate of Stella McCartney Limited which is part of the Gucci Group. Please see below for further information on how G Commerce Europe S.p.A. will process your data. -
What Information does Stella McCartney Collect?
Stella McCartney collects personal data from visitors to the Site who register their information or from visitors who submit a customer information card in one of our stores. We also use cookies (as explained below) and track IP addresses so that we can improve our services to you and enhance your online experience.
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Children’s Privacy
Stella McCartney does not wish to collect personal information from anyone under the age of thirteen (13). If you are under the age of thirteen (13), please ask your parent or guardian to register.
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How does Stella McCartney Use Information You Provide?
Stella McCartney does not share customers’ personal information with any third party unless otherwise stated in this Privacy Policy.
In order to maintain the Site, to manage our database, to distribute e-mails and to provide customer communications, Stella McCartney contracts with selected third parties. These third parties may be situated outside the European Union (“EU”). By providing us with your information and accepting this Privacy Policy, you are consenting to the transfer, storage and/or processing of your personal information outside of the EU (if applicable) as directed by Stella McCartney and in accordance with the terms of this Privacy Policy.
We do not authorise any of these third party service providers to make any other use of your information. We do not otherwise disclose your information to any other third party, unless we are required to do so by law or in connection with a legal claim or proceeding. -
Security
Stella McCartney uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information from unauthorised access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
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Access, Accuracy & Retention
You are entitled to request access to and correction of all personal data you provide us, or to remove your name from Stella McCartney’s marketing list at any time by contacting us at: customerservices@stellamccartney.comWe are entitled in certain territories to charge a small fee to provide you with access to the personal information we hold on you and we reserve the right to do so.
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About Cookies
Cookies are pieces of information a website can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our website more user friendly, and to give you a better experience when you return to the website. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software.
However, your visit to the Site will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain. -
Acceptance of Privacy Policy and Modifications
By accessing and using the Site, or by submitting a customer information card at a Stella McCartney store, you consent to our collection, use and disclosure of your information as described in this Privacy Policy. Stella McCartney reserves the right occasionally to make changes to its Privacy Policy or practices as described above. We will post the updated Privacy Policy on the Site, and we encourage you to review this page from time to time.
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Contact Us
If you have any comments or queries regarding our Privacy Policy or if you wish to exercise your right of access and correction of your personal data please send an email to: customerservices@stellamccartney.com or write to us at the following address:
Stella McCartney Online
21a Bruton Place
London
W1J 6NB
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Data Processing for Online Purchases
If you purchase goods from our online store, your data will be processed by G Commerce Europe S.p.A. in accordance with this Privacy Policy pursuant to the previsions of article 13 of the D. Lgs. 30 June 2003 n. 196 (Italian data protection code).
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Data Source
The personal data collected by G Commerce Europe S.p.A. has been directly provided by you in order to proceed with online purchases on this Site. If your personal data may change, please write to the below mentioned address and communicate the modifications in order to enable us to keep your personal data updated.
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Data Processing Purposes
The personal data you provide may be processed by G Commerce Europe S.p.A. for the following purposes: a. to proceed with your purchase request, with reference to the fulfillment of your online order and required accounting and fiscal activities;
b. management of correspondence and service communications with you;
c. verification that the data provided for the transaction is complete, valid, correct, and clear of fraudulent markers. -
Modalities of the Processing
Related to the above mentioned purposes, your data will be collected through electronic modalities, on secured systems and will be processed in both paper and electronic formats, duly protected.Your data may be used for statistical and market analysis, and may be processed in an aggregate form or in an identifiable way.
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Obligatory or voluntary nature of providing the requested data
To complete an online order a set of personal information is required. Failure or refusal to provide accurate information when requested will result in the cancelling of any pending order or the inability of the online application to proceed.
Information that is not required will be duly noted on the screen. You may choose not to provide us with any information noted to be optional and still continue to successfully use and purchase from the Site’s online shopping application. -
Data Communication Recipients
Your personal data will be processed by data processors and a dedicated person in charge of the processing of G Commerce Europe S.p.A. who manage the transaction. Moreover, your data may be communicated to third parties which may be situated outside the European Union, amongst which are companies part of the Gucci Group, consultants which support management of the transaction (mainly suppliers of internet services, shipping agents), banking and credit verification entities and to consultants, suppliers services related to direct marketing activities or to maintenance of the data processing systems, as well as companies which carry out activities of storage and management of files. By providing us with your data and accepting this Privacy Policy you are consenting to the transfer, storage and/or processing of your personal data outside the European Union as directed by G Commerce Europe S.p.A. Except as set out in this Privacy Policy your data will not be transferred to other third parties.
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Owner Rights
With reference to the personal data that we may process, we wish to inform you that you are owner of the rights that are indicated at article 7 of D.Lgs. 196/2003. In particular, you have the right to obtain from G Commerce Europe S.p.A. the confirmation as to whether or not personal data concerning you exists in the company database; you have the right to obtain the communication of the data in intelligible form, to be informed of the source of the personal data and the logic applied to the processing; you have the right to obtain erasure, anonymization or blocking of data that has been processed unlawfully as well as updating, rectification or, where interested therein, integration of the data; you have the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning you. Furthermore, you have the right to request the deletion of your data from the mailing list by selecting this unsubscribe link at bottom of emails or by writing to the Customer Relations Department as indicated below.
With reference to the above mentioned processing, should you wish to exercise these rights you can contact the Customer Relations Department [stellamccartney.com], Via Don Lorenzo Perosi n.6, 50018 Scandicci (FI), also via e-mail at: -
Data Controller and Data Processor
The Data Controller is G Commerce Europe S.p.A. with registered offices in Scandicci (FI) Via Don Lorenzo Perosi n.6, identification number (“codice fiscale”) 00338740343 a company of the Gucci Group, subject to the management and coordination of Gucci group NV, a Dutch company with registered offices in Amsterdam. The Data Processor of G Commerce Europe S.p.A.. is the Gucci EMEA President, domiciled at the office of the company
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